Terms And Conditions

1. General Terms And Conditions

 

1.1. Welcome to the AgriCare App, a platform designed with the sole purpose of providing support to individuals and families who are in need of assistance. This application is part of a suite of products offered by Lions Care, which also includes the Lions Care Card and other associated features, all aimed at delivering aid to those who need it most..

you begin using our services, we kindly request that you read through these terms and conditions (“Terms” or “Agreement”). This Agreement outlines the rules and regulations that govern your access to and use of our products. It is crucial that you understand these Terms as they form a legally binding contract between you and Lions Care.

By registering for the Lions Care App, you are not just signing up for an application; you are becoming part of a community dedicated to helping those in need. However, this also means that you are agreeing to abide by the terms of this Agreement. Your registration signifies your acceptance of these Terms and your commitment to comply with them.

1.2. Within these Terms and Conditions, the terms “Ziaplex Inc.”, "AgriCare," "we," "us," and "our" pertain to Ziaplex Inc., encompassing its staff, directors, affiliated entities, successors, and assignees.

1.3. The terms "you" and "your" are used to designate individuals who utilize the Service, including Account Holders, Cardholders, Senders, Recipients, and other relevant users of the Service.

1.4. These Terms and Conditions take effect, become valid, and hold legal weight when you agree to them or begin using any of the Services. They will continue to be in effect until either you or we decide to terminate them, except for certain provisions explicitly identified in this document, as well as any provisions mandated by law, regulations, or rules, which will endure even after termination.

We appreciate your understanding and cooperation. Welcome to Lions Care – together, “WE SERVE, WE CARE. SERVICE BEYOND MEASURE! “

 

2. Definition of Terms

2.1. AgriCare App - a project of “Lions Club” that provides financial aid to individuals and families in need can make a significant difference in their lives and contribute to the overall well-being of the community. Organizations like "Lions Club" play a vital role in addressing various financial challenges that people may face, such as medical expenses, educational needs, food, and more.

2.2. Account Holder / Agricare User / Registered User – refers to a person who has registered for the service and has provided their name and other personal information on the online platform. The account holder is also known as the principal account holder, which means they are the main user of the service and have full control over their account.

2.3. Card – refers to the Lions Care Card used for attendance for the event, track their arrival, receive points or donations, and use to post a billing statement to seek a donation. The Card also serves as an identification for the individual, and it can be used to access other benefits and privileges offered by the service. The Card is also referred to as the Principal Account Holder, since it is linked to the individual’s personal information and preferences.

2.4. Top up Points - refers to the process of adding or funding points into an Account Holder’s Account wallet. This can be done through two methods: Over-the-Counter using the POS Terminal and QRPH Instapay for online transactions. Over-the-Counter transactions are done in person, where the Account Holder goes to a physical location and show the generated QR Code from checkout page. QRPH is used for online transactions, where the Account Holder can transfer funds from their bank account to their Account wallet using a QR code. The QR code is scanned using a mobile device, and then the funds are transferred instantly.

2.5. Send Points – allows Account Holder to transfer a certain amount using their own wallet or group wallet to another account holder's or organization's account, often as a form of assistance or support. For instance, it can be used to contribute to a friend's fundraising campaign, donate to a non-profit organization, or send financial aid to a family member.

2.6. Scan2pay – refers to a payment method that allows customers to pay for goods and services from partnered merchants. The payment process involves scanning a QR code displayed by the merchant using a mobile device, which then directs the customer to a payment gateway where they can complete the transaction.

2.7. Join Groups – enables users to become a part of various organizations, communities, or even family groups, all with the common purpose of facilitating and streamlining the process of seeking donations. By joining these groups, individuals can leverage the collective strength of these communities to raise funds for various causes, projects, or charitable endeavors.

2.8. Group Roles – refer to the different positions or titles assigned to members of an organization, community, or family group. These roles are typically divided into three categories: admin, co-admin, and member.

  • • Admin has the highest level of control and can perform all actions within the group, including inviting, adding or removing members, managing content, changing group settings, approved/decline assistance, send points, promote a member to co-admin.
  • • A Co-Admin has similar permissions to an admin but with some limitations. They can perform most actions within the group but cannot transfer ownership of the group.
  • • A Member has the least amount of control and can only perform basic actions such as viewing content and posting a request assistance.

2.9. Verify Account – refers to the process of verifying the identity of a user by requesting them to provide valid identification documents and proof of address. These documents serve as a means of confirming the user's true identity of the Account Holder. By requiring users to submit valid identification and proof of address documents, it safeguards against fraudulent activities and identity theft, while also fostering a sense of trust and confidence among the platform's users.

2.10. OTP – refers to generated one-time-pin code which sent to a user's registered mobile phone number or email address to confirm their identity during account activation.

2.11. KYC - short for Know-Your-Customer, refers to the process of identifying and verifying the true and complete identity of user. KYC procedures play a pivotal role in verifying the authenticity of customers and in detecting potential involvement in illicit activities such as money laundering and terrorist financing.

2.12. Request badge - refers to a feature that allows users to request specific badges such as “Influencer”, “Public Servant”, and “Non-Profit Organization”. These badges serve as identifiers or markers that highlight the user’s role or status within the community.

  • • Influencer Badge: This badge is typically requested by users who have a significant following or influence in their respective fields. They could be popular figures in various domains like entertainment, sports, business, or any other area where they have a substantial impact.
  • • Public Official Badge: This badge is requested by users who are involved in public service roles. These could include individuals working in government agencies, public health organizations, law enforcement, education, and other similar sectors.
  • • Non-Profit Organization Badge: This badge is for users who represent non-profit organizations. These organizations operate for the benefit of the public and do not seek to make a profit

The process of requesting a badge usually involves submitting relevant information or documents for verification. Once the user’s status is verified by the platform’s administrators, the requested badge is added to their profile. This helps in increasing the credibility of the user and provides other users with a clear understanding of their role or status.

2.13. Bulletin - refers to a dedicated space within the platform where all assistance requests are posted. It functions as a public noticeboard, displaying the various requests for assistance made by users of the platform. Each post on the Bulletin typically includes details about the user making the request, the nature of the assistance needed, and any additional information that might be relevant. This could range from financial aid for medical expenses, support for educational costs, help with daily necessities, and more.

The Bulletin is designed to be easily accessible and visible to all users of the platform. This ensures that assistance requests reach a wide audience, increasing the chances of users receiving the help they need.

Furthermore, the Bulletin promotes transparency and fosters a sense of community among users. It allows users to understand the needs within their community better and provides them with opportunities to offer help where they can.

2.112. Profile Details - refers to a specific section within a platform where all the personal information provided by a user is displayed. This typically includes details such as the user’s name, contact information, location, and any other personal details they have chosen to share.

2.113. Notifications - refers to a feature within the platform that keeps users updated about various activities related to their account. This is where all the updates, such as sending of points, receiving of points, and group-related notifications are posted. These notifications serve as an essential communication tool within the platform. They ensure that users are always informed about important updates and activities. This way, users can stay engaged and responsive, enhancing their overall experience on the platform.

2.114. Group Wallet - is a feature where all donations within a group are recorded and displayed, providing a transparent and efficient way to manage and track donations. It records details such as the amount, date of donation, and the donating member. It also tracks when donations are used or distributed. The Group Wallet promotes transparency, accountability, and community engagement by allowing members to see how donations are collected, used, and how their contributions support the group’s goals.

2.115. Assistance Request - is a feature on the platform that allows members to post their needs, ranging from financial aid to educational support and medical help. Members provide details about their needs, reasons, and ways others can help, which are visible to all platform members. This feature serves as a platform for voicing needs, fostering community spirit by enabling assistance from others, and promoting transparency and trust by making all requests visible.

2.116. For Donations – refers to the process of requesting donations directly from a specific group, organization, or family group.

2.117. Transaction History - it provides a comprehensive record of a user’s financial activities, including sending and receiving points to their wallet. Each transaction is recorded with details such as the number of points, date and time, and the other party involved. This feature allows users to track their points usage, promotes transparency and accountability with a verifiable record, and aids in resolving disputes or misunderstandings by providing a factual record of transactions.